Medmate doctors may not prescribe controlled substances, narcotics, opioids, or any controlled/monitored drugs and medications requiring close monitoring by a doctor. This includes all Schedule 8 medications and Schedule 4 Restricted medications (e.g., benzodiazepines, codeine, tramadol, and other high risk hypnotic sedatives).

Medmate doctors also reserve the right to decline prescribing any medication, based on their professional medical advice.