The DocLink module is completely free to access within our Pharmacy Halo Hub program.

There are no ongoing subscription fees, setup costs, support fees, or training charges.

How Pricing Works:

1. Book Patient Appointments: Your pharmacy books patients for instant (okay, within ~15 minutes) telehealth consultations with doctors at Medmate.
2. Charge Your Patients: You set the fee for the booking, depending on the type of consultation:
   • Script Request:
     For patients needing a prescription renewal for ongoing, stable conditions.
   • Consult:
     For patients with acute issues requiring a doctor’s evaluation and potential prescription. See examples here.
3. Medmate Invoices Your Pharmacy: Medmate charges your pharmacy monthly based on the number and type of consultations completed.

Risk-Free First Appointment:

To help you experience the benefits of DocLink firsthand, your pharmacy’s first appointment—whether it’s a Script Request or a Consult—is free of charge. This means you can trial the system with a real patient (or even a staff member, if someone needs a script) without taking on any financial responsibility.

Your Professional Fee:

The difference between what you charge your patients (Step 2) and what Medmate invoices your pharmacy (Step 3) is your professional services fee you get to keep. While we provide recommended retail prices, you have full flexibility to set fees based on factors such as after-hours services, weekends, or local competition.

For more detailed pricing information, including potential profit margins per appointment, please contact us. Some things we like to keep a little exclusive!