🚀 Latest Pharmacy Halo Hub Update – What’s New?

We’ve rolled out a major update packed with powerful new features, quality-of-life improvements, and a few bug fixes. Whether you’re using HaloPay, DocLink, Quda, Webbit, or HaloText – there’s something in here for everyone.

Quda and the Hub

Smarter Searching

  • You can now search POS items by name, making it faster to add items to the basket (PDE search coming soon!).

  • Names with apostrophes now work properly in search (finally!).

Better Dashboard Insights

  • New warnings for Uncollected and Overdue orders right on the dashboard underneath the respective tiles.

Contact Log Improvements

  • You can now log non-SMS contacts like phone calls, giving you a fuller record of communication for future reference.

DocLink

New Booking Options

  • Got a patient who isn’t free to speak a doctor immediately? You can now book them in for a later date and time.

Script Request Changes

  • Script Requests now apply to a single medication only.

  • A new Multi Script Request option is available (charged by Medmate at the Consult rate of $30).

Smarter Medication Handling

  • Restricted medications now show up as either ‘Hx Required’ (where you must provide a dispensing history of established use) or ‘Non Prescribable’ (if the medication is completely restricted from being prescribed by Medmate doctors).

  • DispenseWorks script history bug is now resolved (our bad!).

New Owing Manager

  • Easily view all owing scripts and arrange telehealth appointments to get them sorted.

HaloPay and HaloText

Save Card Details (AutoCharge)

  • Patients can now securely save their credit card details for future payments.

  • You can autocharge their saved cards when needed – no more writing card numbers in that “secret notebook” in the dispensary.

Dispense History Integration

  • You’ll now see the patient’s dispense history directly within the Payment Request screen, making it faster and easier to charge for dispense items.

New Item Search & Scan Options (select dispense providers only):

  • Scan barcodes for OTC items directly from the quick-add screen.

  • Search for items by name and add them to the basket instantly.

More Improvements:

  • Clearer breakdown of transaction fees for full transparency.

  • Ability to print a list of all transactions.

  • If a payment was created through Quda, you can now open the Quda order directly from the transaction log.

  • We’ve redesigned the transaction detail screen – it’s cleaner, sharper, and just all-round prettier (shoutout to our junior dev Theo).